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Effective Online Facilitation for LaaS Scenarios

Enrollment in this course is by invitation only

About This Course

This course prepares you to successfully facilitate an online course. You will learn the importance of online facilitation for better learning outcomes in both synchronous and asynchronous environments. You will learn about the qualities and skills that an online facilitator should possess to make online learning a smooth and engaging process. You will also learn about the best practices followed around the online learning industry to make online courses a holistic and enriching experience.

This course contains videos, text, demos, SME interviews, quizzes, and assessments – all catered to provide you with a solid understanding of online facilitation.



This course is suitable for anyone interested in learning and applying facilitation skills in an online learning environment. A typical audience profile for this course will be instructors, authors, facilitators of online courses who want to effectively engage their students to deliver better learning outcomes.

Prerequisites for this course:
  1. Some teaching experience in a classroom or online course setting.
  2. Basic understanding of computers, internet, and productivity applications.


The course is graded by the final exam. The score required to pass the final exam is 70%.

Course Staff

JPS Kohli

JPS Kohli

JPS Kohli is the Founder CEO of Skill-Up Technologies, a transformational learning organization that helps organizations build a holistic training approach that blends best of online and physical training infrastructure. He brings deep expertise in designing technical content, driving product readiness initiatives, and helping clients adopt new-age training solutions like Massive Open Online Courses (MOOCs), Blended Learning, Video On-Demand training, and Flipped Learning. Prior to this, JPS spent 10 years at Microsoft in different roles, including Director for Content Development and Director for Online Training Products. His key projects include launching Microsoft MOOC courses on, spearheading Microsoft Official Courses On-Demand, and launching India’s largest webstore for IT Products in 2001.


Ratan Deep Singh

Ratan Deep Singh

Ratan is Business Head and Online Facilitation Leader at Skill-Up Technologies, a skills-enablement, content development and technology consulting company based out of Seattle area. Prior to this, Ratan spent over 14 years at various fortune 100 companies doing various technical, management & leadership roles. He brings deep expertise in designing technical content, driving project/program management initiatives, and providing online learning solutions & services to help clients adopt new-age training solutions like Massive Open Online Courses (MOOCs), Video On-Demand training, and Flipped Learning.

Graeme Malcolm

Graeme Malcolm

Graeme is a Curriculum Lead for Data Science Portfolio at Microsoft. He has been a trainer, consultant, and author for longer than he cares to remember, specializing in SQL Server and the Microsoft data platform. He is a Microsoft Certified Solutions Expert for the SQL Server Data Platform and Business Intelligence. After years of working with Microsoft as a partner and vendor, he now works in the Microsoft Learning Experiences team as a senior content developer, where he plans and creates content for developers and data professionals who want to get the best out of Microsoft technologies.